Heavy Duty Specialists

Heavy Duty Specialists gains stable, dependable platform

Case Study

Software improvements make systems more reliable and secure

Overview

Heavy Duty Specialists (HDS) has been serving the diesel and industrial equipment industry for over 35 years. The company started in 1976, serving the Omaha area, and since then, HDS has grown to become a distributor of industrial parts across the United States and Canada. HDS stocks a full inventory of both common and hard-to-find items from high quality manufacturers and expedites delivery. That means less down time and more productivity for HDS clients.
Heavy Duty Specialists
Business

Problem

HDS is a unique business that serves a niche market in the industrial equipment distribution space. The company has spent a number of years and lots of effort to gather the business data that makes its products and services truly valuable to its clients. HDS president Robert Horner invested heavily in creating a database system to track which consumables clients will need and when they will need them. This business intelligence is a competitive advantage. Through a series of events, HDS recognized it needed a firm to adopt its bespoke software system to maintain and improve it.
Heavy Duty Specialists
Implemented

Solution

The first order of business was to finish the system's feature migration from Microsoft Access into HDS's new Microsoft SQL Server application. Once this was finished, we audited the full system for security vulnerabilities and use of software development best practices. This uncovered a small number of shortcomings that Volano remedied. Next, we integrated the tracking system with HDS's inventory management system. While challenging, Volano worked closely with engineers from the inventory management product to accomplish the integration. Finally, we helped HDS move its software to the cloud, alleviating the cost of internal hosting hardware.
Objectives & Key Results

Outcomes

Volano has made HDS's custom software stable, dependable, and secure. In doing so, Volano has become part of the HDS family. We are not just a vendor, but a partner. HDS continues to look to Volano for software support and guidance.
Custom Software DevelopmentProduct DesigneCommerce Integration
Heavy Duty Specialists

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