This week greeting card makers, florists, jewelers, restaurants and chocolatiers will reap the windfall of our otherwise perennial apathy toward demonstrating affection toward our loved ones. Like green beer on St. Pat’s Day and deficit spending before Christmas, we’ll all try and pack fantastic amounts of attention into a day that might otherwise be doled out in smaller, more consistent increments throughout the year. But Volano is a little different. Hang in there with me on the metaphor…
All good relationships are about commitment. Volano’s business comes primarily from clients with whom we’ve worked in the past and businesses who heard good things about us from said clients. This has helped us grow as we approach our 6th year of business. Like love, you get what you give. Some of our customers have been in toxic relationships with other software providers who have not listened to their needs and failed to deliver consistently. That this is a technology industry does not forgive the importance of commitment and follow-up.
Communication is key in all healthy relationships. When we work with a client, the developer assigned to the project will be the one interfacing with the client and will lead regular status (iteration) meetings to ensure we’re all on the same page. No time is wasted customizing software that does not serve our clients’ business purpose.
So this week, as in all weeks, Volano will continue to show our clients love. We’ll deliver on what they need, not what we’d like to sell them. We’ll be honest and transparent. We’ll listen. We won’t take you for granted. And as always, we’ll try harder not to beat you over the head with heavy-handed analogies.
June 2, 2020
According to LinkedIn technology (software) has a higher overall turnover rate than retail. With that, it isn’t a matter of if, but a matter of when. Volano has engineered a culture of “by developers, for developers” and this helps our retention. In fact, most of the folks that work at Volano have been here +5 […]
June 2, 2020
It is hard enough to build a successful business, and few want to invest time and resources into worrying about an Intellectual Property Assignment. But alas, you must do your homework. Fortunately, we make it easy for Volano customers. When asked – “Who owns the software and IP for my project?” – it is an […]
May 28, 2020
Many of us remember the grade school game Telephone. It was funny to see how a simple message would get garbled as it was passed along from person to person. But it’s not as funny when that message is a critical business requirement that will be turned into software that will power your business. Yet, […]
May 28, 2020
Volano’s first interaction with a potential client is about answering questions and evaluating alignment. The big question is obvious – “what’s this gonna cost?” Well, good news/bad news – Good news – we’ve built hundreds of software systems so we can give you a ‘round’ budgetary estimate in our first meeting. Bad news – we […]
January 3, 2019
Are you really ready for Digital Transformation? Many corporations see this simply as going paperless, but it is much more than that. It is also more than looking only at technology for solutions. Digital transformation is transformation of business and its organizational activities, processes, competencies and models to fully leverage the changes and opportunities of […]
November 21, 2018
Mobile Apps for your field-based teams can improve productivity and enhance efficiencies in your business operations. Here are a few mobile app benefits: Location Tracking You need to track the location of your field-based teams. Using the location tracking features of a smartphone or other device in your mobile app has a few different benefits. […]