Privacy Policy Volano Dealer Portal

This Privacy Policy discloses the privacy practices for the VolanoSoftware.com site (referred to as our or this “site”), the Product Name (referred to as our or the “portal”) and various related services. Volano Software, LLC, a Nebraska limited liability company (referred to as “us” or “we”), the provider of the site and portal, is committed to protecting your privacy online. Please read the information below to learn  the following regarding your use of this site.

You acknowledge that this Privacy Policy is part of our Site Terms & Conditions of Use, and by accessing or using the site or the portallication you agree to be bound by all of such terms and conditions. If you do not agree to these terms, please do not access, or use this site or the portal.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site and/or the portal after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1.  Types of Information Collected

 In order to better provide you with our various products and services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site and product called Product Name.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site and/or the portal, submitting content and/or posting information to the site or portal, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, you company name, email address, and other personal identifying information. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Location data – Product Name may collect location data (Geolocation) based on users selected permission and is then recorded when a user saves work in the web application product. If users select to decline the sharing of location information, Product Name will not save location data. This information is utilized for client reporting purposes and is only exposed for paid subscription users.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site and/or portal in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

2.  Collection Methods and Use of Information

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you (a) register for our products and/or services and register your email address with us; (b) (c). We may also collect information from you at other points on our site and/or portal that state that such information is being collected.

We will primarily use your Personally Identifiable Information to provide our products and services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site and portal, improve our marketing and promotional efforts, statistically analyze site and portal use, improve our product and service offerings, and customize the content, layout, and services on our site and portal. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms & Conditions of Use, this Private Policy and any other agreements that we may enter into with you from time to time.

3. Release of Information

We do not sell, trade, or rent your Personally Identifiable Information to others.

4. Updating and Correcting Information

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this site or the portal. You may also access and correct your personal information and privacy preferences by writing us at [email protected].