We’re kind of like the Chandler Bing of companies. No one ever really seems to understand what we do, until they see it in action. So, our product is aptly named, Action Card. Action Card’s mobile and web-based solution eliminates time-consuming paper reviews adding efficiencies to field visits. It helps users identify, track and reconcile action items critical to compliance and brand standards.
This is the perfect example of what we do, except we do it on a totally customized level. We take flawed, inefficient processes and make them flow. We don’t just see kinks and fix them, we take a holistic view of vital workflows, and figure out how technology can make those processes smooth, efficient, and automated from start to finish. It’s not only our products and services that are unique, we also offer a very different client experience. One client said,
“Volano has a unique management style that I learned only after contracting with them and getting to really work with their team. Rod is one of the persons who organized the scope of the project for us where he also introduced us to the actual programmer who would be doing the work, so I felt like there was a real coherence and consistency among their team. But it really helped me understand that this wasn’t going to be the typical development project where an organization got me to an 80% solution, but got me to a 100% solution.”
Catch this client testimonial in a short video, here.
In your typical development project, there is usually a project manager and business analyst stuck between the developer and the person using the software. Our software is aimed at creating more effective processes, so it only makes sense that we set out to find the most effective process to do exactly that. So, we took out the middle man and chose to emphasize support and accountability. Now, the person using the software is working directly with the person developing it. This creates a bond that encourages transparent communication.
Our developers don’t hear about the client’s needs second- or third-hand, they visit, talk and ask questions to find out where the pain points are. We don’t buy-in to the notion that software developers want to be head down, earbuds in, and void of client contact. That’s a stereotype that Volano developers gladly demolishes on a daily basis.
On the contrary, at Volano, our developers revel in that moment when a client says, “Yes, this is it, this is exactly what we need!” We believe that these such gratifying experiences are a driving force behind what makes our team different. It’s motivating when you’re present for that “Aha!” moment. It encourages Volano developers to invest in clients, in a way that doesn’t happen when roadblocks and go-betweens are standing in the way.
Like our client said, most projects end with an 80% solution. That last 20% is where a lot of the back and forth and trial and error take place. By eliminating the middle-man, we can get through that 20% with the client. 5 phone calls turn into 1, 5 meetings turn into 2. By offering a more efficient process, we can offer a more effective solution, and that’s exactly what we would like to do for you.
March 15, 2023
Why continue to utilize a mess of spreadsheets to run your operations? We think there’s a better way. Here are the top 7 reasons you should switch to custom software.
February 3, 2023
Wait. What’s the problem again? Several years ago I was working in Healthcare for a tech startup. At the time, healthcare systems could not bill patients until a chart was signed off and locked by a provider (MD, PA, or NP). The provider had to step through every single screen and check a box regardless […]
September 14, 2022
Why build software of our own? Any good story of a project starts with a problem that needs to be addressed. We work with many clients in the manufacturing vertical and during our time spent with them, we noticed a challenge with synchronization with their dealers. Much of the dealers’ in-office time was spent hunting […]
May 23, 2022
Is local the real secret sauce leaders deploy for a successful development project? Rod Smith, Volano Software Partner, and Co-founder defines the benefits of working with a local development shop.
March 25, 2022
Are you relentlessly passionate about every detail and every pixel when it comes to front-end development? We’re looking to add a Senior Front-end Developer to join our growing team. At Volano, you will work with a variety of clients and projects alongside a remarkable team of back-end and front-end developers, designers, and management to build […]
March 15, 2022
It was 8:00 am on a sunny morning in Hawaii in January. People were hustling to get to their typical morning responsibilities. Cars were on the highway commuting to work, school, and other destinations when all of a sudden chaos breaks out. People start to panic, kids have been thrust down sewers for safety, everyone […]