We’re kind of like the Chandler Bing of companies. No one ever really seems to understand what we do, until they see it in action. So, our product is aptly named, Action Card. Action Card’s mobile and web-based solution eliminates time-consuming paper reviews adding efficiencies to field visits. It helps users identify, track and reconcile action items critical to compliance and brand standards.
This is the perfect example of what we do, except we do it on a totally customized level. We take flawed, inefficient processes and make them flow. We don’t just see kinks and fix them, we take a holistic view of vital workflows, and figure out how technology can make those processes smooth, efficient, and automated from start to finish. It’s not only our products and services that are unique, we also offer a very different client experience. One client said,
“Volano has a unique management style that I learned only after contracting with them and getting to really work with their team. Rod is one of the persons who organized the scope of the project for us where he also introduced us to the actual programmer who would be doing the work, so I felt like there was a real coherence and consistency among their team. But it really helped me understand that this wasn’t going to be the typical development project where an organization got me to an 80% solution, but got me to a 100% solution.”
In your typical development project, there is usually a project manager and business analyst stuck between the developer and the person using the software. Our software is aimed at creating more effective processes, so it only makes sense that we set out to find the most effective process to do exactly that. So, we took out the middle man and chose to emphasize support and accountability. Now, the person using the software is working directly with the person developing it. This creates a bond that encourages transparent communication.
Our developers don’t hear about the client’s needs second- or third-hand, they visit, talk and ask questions to find out where the pain points are. We don’t buy-in to the notion that software developers want to be head down, earbuds in, and void of client contact. That’s a stereotype that Volano developers gladly demolishes on a daily basis.
On the contrary, at Volano, our developers revel in that moment when a client says, “Yes, this is it, this is exactly what we need!” We believe that these such gratifying experiences are a driving force behind what makes our team different. It’s motivating when you’re present for that “Aha!” moment. It encourages Volano developers to invest in clients, in a way that doesn’t happen when roadblocks and go-betweens are standing in the way.
Like our client said, most projects end with an 80% solution. That last 20% is where a lot of the back and forth and trial and error take place. By eliminating the middle-man, we can get through that 20% with the client. 5 phone calls turn into 1, 5 meetings turn into 2. By offering a more efficient process, we can offer a more effective solution, and that’s exactly what we would like to do for you.
June 13, 2023
Data is like a vast set of building blocks, each has different shapes, sizes, and colors. Just like each brick has its unique utility, every piece of data carries a unique piece of information. As a business owner, how can you possibly start understanding what all the pieces of data from those fancy reports mean? […]
June 2, 2023
For small manufacturing companies with less than 100 employees and revenues of around $20–50 million, several key factors contribute to their success. Here are some important considerations: By focusing on these key factors, small manufacturing companies can enhance their competitiveness, achieve sustainable growth, and maintain profitability. It’s important to adapt these factors to the specific […]
June 1, 2023
Several years ago, I was working on a product that required some attention from the software product teams. This happens to all software over time because a user’s needs change, features need to be added, and bugs happen (naturally). The undertaking was large enough, so our team agreed it would be ideal to talk with […]
May 30, 2023
There’s an ongoing debate: custom software versus off-the-shelf Software as a Service (SaaS). A few misconceptions tend to cloud everyone’s judgment and influence decisions in this area. It’s time to put these myths to rest and bring clarity to the conversation. Myth 1: Custom Software is Outdated Custom software is inherently outdated, which couldn’t be […]
March 15, 2023
Why continue to utilize a mess of spreadsheets to run your operations? We think there’s a better way. Here are the top 7 reasons you should switch to custom software.
February 3, 2023
Wait. What’s the problem again? Several years ago I was working in Healthcare for a tech startup. At the time, healthcare systems could not bill patients until a chart was signed off and locked by a provider (MD, PA, or NP). The provider had to step through every single screen and check a box regardless […]