In the early 1990s Gallup started to collection data and analyze the correlation between employee performance and various aspects of work life. They discovered that employees who knew what was expected of them at work were the most likely to be in productive teams. When employees answered negatively or even ambivalently, the lack of job clarity often gummed up production.
Two years ago, Volano had the privilege to be part of Gallup’s EAS program and it was there that Rod and I learned about the Q12 employee questionnaire and just how important setting expectations is for employee engagement. Gallup’s research tied in completely with a concept we started formalizing and implementing in 2009 as part of our custom software: Work Queues.
Work Queues are the home page of your workflow. They are lists of the work you or your team are responsible for. These queues are shown to you immediately when you sign into the application and provide navigation directly to the area of the application where you can complete the task you’re responsible for.
This creates an excellent work environment for the employees who want to be effective – the employees you make sure you keep.
June 13, 2023
Data is like a vast set of building blocks, each has different shapes, sizes, and colors. Just like each brick has its unique utility, every piece of data carries a unique piece of information. As a business owner, how can you possibly start understanding what all the pieces of data from those fancy reports mean? […]
June 2, 2023
For small manufacturing companies with less than 100 employees and revenues of around $20–50 million, several key factors contribute to their success. Here are some important considerations: By focusing on these key factors, small manufacturing companies can enhance their competitiveness, achieve sustainable growth, and maintain profitability. It’s important to adapt these factors to the specific […]
June 1, 2023
Several years ago, I was working on a product that required some attention from the software product teams. This happens to all software over time because a user’s needs change, features need to be added, and bugs happen (naturally). The undertaking was large enough, so our team agreed it would be ideal to talk with […]
May 30, 2023
There’s an ongoing debate: custom software versus off-the-shelf Software as a Service (SaaS). A few misconceptions tend to cloud everyone’s judgment and influence decisions in this area. It’s time to put these myths to rest and bring clarity to the conversation. Myth 1: Custom Software is Outdated Custom software is inherently outdated, which couldn’t be […]
March 15, 2023
Why continue to utilize a mess of spreadsheets to run your operations? We think there’s a better way. Here are the top 7 reasons you should switch to custom software.
February 3, 2023
Wait. What’s the problem again? Several years ago I was working in Healthcare for a tech startup. At the time, healthcare systems could not bill patients until a chart was signed off and locked by a provider (MD, PA, or NP). The provider had to step through every single screen and check a box regardless […]